We believe in building sustainable growth systems, not short-term fixes. Our studio is dedicated to the art and science of customer retention.
In a world obsessed with acquisition, we saw a massive leak: brands were losing customers as fast as they could get them. The focus was on expensive ads, not on building valuable relationships.
CraftedLoop was founded to fix that leak. We partner with ambitious founders to build retention systems that turn one-time buyers into predictable, profitable, long-term fans. It’s about building a brand that customers love, trust, and return to-automatically.
Retention isn't a feature; it's the foundation of profitable growth. We focus on three core principles.
We replace guesswork with reliable systems. Every step of the customer lifecycle is mapped, automated, and optimized for repeat engagement.
We dig into the psychology of why customers stay. By understanding their motivations, we design experiences that create genuine loyalty.
Our strategies are rooted in data. We track cohorts, analyze repeat purchase rates, and measure LTV to ensure our work delivers tangible ROI.
“Retention is the highest-leverage growth engine for any business.”
Kunal Mamtura
Founder, CraftedLoop